We respect the concern for privacy many people have. When you turn in a device with data on it, all files and personal information are erased securely. There are different possible scenarios:

• If a computer hard drive is going to be repurposed, the data is securely erased using anti-forensic software. This is the equivalent to putting paper in a shredder.
• If a computer or laptop hard drive is not going to be repurposed, it will be physically destroyed for precious metal recovery.
• If a phone or tablet is going to be repurposed, it will be factory reset.
• If a phone or tablet is going to be scrapped for precious metals, it will be physically destroyed.

Businesses with bulk hard drive removal may request a certificate of destruction.